I've been meaning to post about this for some time now. I am a member of Delta Airline's frequent flyer program Skymiles. In fact as of last year I crossed the million mile point. Awhile back they offered to send me e-mails weekly showing special fares and deals, and I signed up. But every once in awhile, I get an email like this:
"Looks like we're not running any special fares for you this week...."
You'd think they wouldn't bother to even send an email in this case. Sure looks silly to me.